VACANCY ANNOUNCEMENT

June 1, 2004

 

Agency:

Kansas Secretary of State

Positions (1):

Customer Service Specialist

Type of Position:

Full Time

Hours:

8:00 am 5:00 pm; Mon. Fri.

To Apply:

http://www.kssos.org/about/about_resources_job.asp

 

Job Requirements

The successful applicant should:

      Possess a strong work ethic including the desire to provide exceptional customer service over the telephone

      Demonstrate superior interpersonal skills including the ability to work in an office environment while maintaining a high degree of professionalism by demonstrating respect for customers, co-workers, and supervisors

      Possess effective communication skills including the ability to actively listen and pleasantly share information with others

      Be proficient in the use of general office equipment (computer, phone, fax, copier) and comfortable learning new processes and adapting to change

      Be able to multi-task while maintaining a high degree of accuracy

      Be able to work under pressure including successfully meeting deadlines and due dates

      Be able to process documents in a timely manner as established by a supervisor

 

Preferred Skills

      College degree (2 or 4 year)

      Experience working in an office environment

 

Work Examples

Answer telephone inquiries; assist customers; assist opening agency mail; review corporate filings; enter information into computer system; prepare correspondence and follow-up with customers; prepare documents for imaging; maintain filing system; cross train for other duties within the division.

 

Salary Range

Starting Salary: $10.31 per hour ($21,444.80 annual)

        Increase after successful completion of 120-day probationary period

 


Application Procedure

The deadline to return a completed application is Monday, June 14, 2004.

To submit an application online or for a copy of an employment application, please visit us on the web at: http://www.kssos.org/about/about_resources_job.asp.

 

Employment Philosophy

The office of the Secretary of State does not discriminate on the basis of race, color, national origin, age, sex or handicap in the employment and treatment of its employees or in the admission or access to its programs and activities. The Secretary of States office is an equal opportunity employer.

 

Contact Information

 

Mailing Address:

Kansas Secretary of State

Memorial Hall, Room 140

Attn: Mike Brassel

120 SW 10th Ave

Topeka, KS 66614

Phone:

(785) 291-3603

Fax:

(785) 368-8032

E-mail:

mikeb@kssos.org

Web:

http://www.kssos.org